Terms and Conditions
Last Updated: April 23, 2026
Table of Contents
Introduction
Welcome to Riel Rideshare. These Terms and Conditions govern your use of our website and services.
By accessing or using our website or renting a vehicle from us, you agree to be bound by these Terms.
Nature of Services
Riel Rideshare provides vehicle rental services for rideshare and personal use.
We do not provide transportation services, rides, or act as a rideshare company. We only rent vehicles to independent drivers.
Eligibility Requirements
To use our services, you must:
- Be at least 21 years old (or applicable legal driving age)
- Hold a valid driver’s license
- Be legally eligible to drive in your jurisdiction
- Provide accurate and complete information
We reserve the right to approve or deny any rental application at our sole discretion.
Vehicle Use and Restrictions
By renting a vehicle, you agree to:
- Use the vehicle only for lawful purposes
- Not use the vehicle for illegal, reckless, or unsafe activities
- Not allow unauthorized drivers to operate the vehicle
- Maintain the vehicle in clean and good condition
- Follow all traffic laws and rideshare platform rules
Smoking, drug use, or misuse of the vehicle may result in penalties or termination.
Payments, Fees, and Deposits
a. Rental Fees
Rental fees must be paid as agreed (weekly or otherwise).
b. Security Deposit
A refundable security deposit may be required. This may be used to cover damages, unpaid fees, or violations.
c. Late Payments
Late or missed payments may result in:
- Additional fees
- Suspension of service
- Vehicle repossession
d. Refunds
All payments are non-refundable unless otherwise stated or approved by us in writing.
Accidents, Damage, and Responsibility
You are fully responsible for the vehicle during the rental period.
You agree to:
- Report any accident, damage, or issue immediately
- Cover costs related to damage, repairs, or loss not covered by insurance
- Comply with all insurance requirements
Riel Rideshare is not responsible for any injuries, losses, or damages incurred during use of the vehicle.
Insurance
You are responsible for ensuring proper insurance coverage where required.
Any deductibles, claims, or liabilities arising from incidents during your rental are your responsibility unless otherwise stated.
Communication and SMS Consent
By providing your contact information, you agree that we may contact you via:
- Phone calls
- SMS/text messages
for purposes including:
- Booking confirmations
- Account updates
- Customer support
We may use third-party services such as Twilio to facilitate communications.
- Message and data rates may apply
- Message frequency may vary
- Consent is not a condition of purchase
- You can opt out at any time by replying “STOP” or contacting us
Suspension and Termination
We reserve the right to:
- Deny or cancel bookings
- Suspend or terminate your access
- Repossess vehicles
if you violate these Terms or engage in unsafe, illegal, or abusive behavior.
Prohibited Conduct
You agree not to:
- Use the vehicle for illegal purposes
- Provide false or misleading information
- Damage, misuse, or neglect the vehicle
- Violate any applicable laws or regulations
Limitation of Liability
To the maximum extent permitted by law:
Riel Rideshare shall not be liable for:
- Accidents or injuries
- Loss of income or business
- Indirect or consequential damages
- Third-party actions
All use of our vehicles and services is at your own risk.
Indemnification
You agree to indemnify and hold harmless Riel Rideshare from any claims, damages, losses, or expenses arising from:
- Your use of the vehicle
- Your violation of these Terms
- Your actions or negligence
Website Use
All content on this website is for informational purposes only. We may update or modify the website at any time without notice.
Privacy
Your use of our services is also governed by our Privacy Policy available at: https://rielcarrental.com/privacy-policy/
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of California.
Any disputes shall be resolved in the appropriate courts of that jurisdiction.
Changes to Terms
We may update these Terms at any time. Continued use of our services after changes means you accept the updated Terms.
Contact Information
If you have any questions about these Terms, you may contact us: